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var(--hz-brand)}.conv-avatar{width:38px;height:38px}.conv-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}.conv-top{display:flex;justify-content:space-between;gap:8px}.conv-name{font-weight:600;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-item.unread .conv-name{font-weight:800}.conv-time{font-size:11.5px;color:var(--ink-400);white-space:nowrap}.conv-preview{font-size:13px;color:var(--ink-500);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.conv-item.unread .conv-preview{color:var(--ink-800)}.conv-badges{display:flex;gap:5px;flex-wrap:wrap;margin-top:3px}.conv-badges .badge{height:20px;font-size:11px;padding:0 7px}.conv-unread{flex:none;align-self:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--hz-brand);color:#fff;font-size:11px;font-weight:700;display:grid;place-items:center}.inbox-empty-pane{grid-column:2 / 4;display:grid;place-items:center;background:var(--canvas)}.inbox-empty-pane .empty-state{max-width:380px}.inbox-conversation{display:flex;flex-direction:column;min-height:0;background:var(--canvas)}.conv-header{display:flex;align-items:center;gap:12px;padding:12px 16px;background:var(--surface);border-bottom:1px solid var(--ink-150)}.conv-back{display:none}.conv-header-main{flex:1;min-width:0}.conv-header-main h2{font-size:17px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-header-badges{display:flex;gap:6px;flex-wrap:wrap;margin-top:5px}.conv-header-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.details-toggle{display:none}.handover-banner{display:flex;align-items:center;gap:8px;padding:9px 16px;background:var(--amber-bg);border-bottom:1px solid var(--amber-border);color:var(--amber-fg);font-size:13.5px;font-weight:600}.transcript{flex:1;overflow-y:auto;padding:18px 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solid var(--ink-150)}.details-section>h4{display:flex;align-items:center;gap:6px;font-family:var(--font-sans);font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-500);margin-bottom:10px}.muted{color:var(--ink-500);font-size:13.5px}.hint{font-size:12px;color:var(--ink-500)}.contact-card{display:flex;flex-direction:column;gap:5px}.contact-name{font-weight:700;font-size:15px}.contact-line{display:flex;align-items:center;gap:7px;font-size:13.5px;color:var(--ink-700)}.contact-line svg{color:var(--ink-400)}.contact-badges{display:flex;gap:6px;flex-wrap:wrap;margin-top:4px}.chips{display:flex;flex-wrap:wrap;gap:6px}.chip{font-size:12.5px;font-weight:500;padding:4px 10px;border-radius:999px;background:var(--hz-brand-50);color:var(--hz-brand-700);border:1px solid #c3eadc}.lead-card{display:flex;flex-direction:column;gap:12px}.kv{display:grid;grid-template-columns:96px 1fr;gap:6px 10px;margin:0;font-size:13.5px}.kv dt{color:var(--ink-500)}.kv dd{margin:0;color:var(--ink-800)}.kv-wide{grid-template-columns:minmax(150px,40%) 1fr}.details-listings{display:flex;flex-direction:column;gap:12px}.details-listing .listing-card{flex:none;width:100%}.details-listing .listing-media{aspect-ratio:3 / 1}.relation-badges{display:flex;gap:5px;margin-top:6px;flex-wrap:wrap}.activity{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.activity li{display:flex;gap:10px}.activity-dot{width:8px;height:8px;margin-top:6px;border-radius:50%;flex:none;background:var(--ink-300)}.actor-agent{background:#2563eb}.actor-automation{background:var(--hz-brand)}.actor-customer{background:#d97706}.activity-text{font-size:13px;color:var(--ink-700)}.activity-time{font-size:11.5px;color:var(--ink-400)}.app-shell>main.usage-page{overflow-y:auto;padding:28px max(24px,calc((100% - 1180px)/2)) 40px;display:flex;flex-direction:column;gap:20px}.usage-head h1{font-size:26px;margin-bottom:4px}.tiles{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px}.tile{background:var(--surface);border:1px solid var(--ink-150);border-radius:var(--radius-lg);padding:14px 16px;box-shadow:var(--shadow-xs)}.tile-label{display:flex;align-items:center;gap:6px;font-size:12.5px;color:var(--ink-500);font-weight:600}.tile-value{font-family:var(--font-display);font-size:28px;font-weight:800;letter-spacing:-.02em;margin-top:4px;font-variant-numeric:tabular-nums}.tile-sub{font-size:12px;color:var(--ink-500)}.usage-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.panel{background:var(--surface);border:1px solid var(--ink-150);border-radius:var(--radius-lg);padding:18px 20px;display:flex;flex-direction:column;gap:14px;box-shadow:var(--shadow-xs)}.panel h2{display:flex;align-items:center;gap:8px;font-size:16px}.panel-note{font-size:12.5px;color:var(--ink-500);border-top:1px solid var(--ink-150);padding-top:12px}.table{width:100%;border-collapse:collapse;font-size:13.5px}.table th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-500);font-weight:600;padding:6px 8px;border-bottom:1px solid var(--ink-200)}.table td{padding:8px;border-bottom:1px solid var(--ink-150)}.table .num{text-align:right;font-variant-numeric:tabular-nums}@media(max-width:1280px){.inbox{grid-template-columns:320px minmax(0,1fr)}.inbox-empty-pane{grid-column:2}.details-toggle{display:inline-flex}.inbox-details{position:fixed;top:0;right:0;bottom:0;width:min(400px,100%);z-index:30;box-shadow:var(--shadow-lg);transform:translate(105%);transition:transform .2s ease}.inbox-details.open{transform:none}.details-head{display:flex}}@media(max-width:860px){.topbar{height:auto;flex-wrap:wrap;gap:8px 16px;padding:10px 16px}.topbar-nav{order:3;flex-basis:100%}.topbar-agency{display:none}.acting-as .select{min-width:0;max-width:58vw}.acting-as span{display:none}.inbox{grid-template-columns:minmax(0,1fr)}.inbox-has-selection .inbox-list{display:none}.inbox:not(.inbox-has-selection) .inbox-empty-pane{display:none}.conv-back{display:inline-flex}.conv-header{flex-wrap:wrap}.conv-header-actions{width:100%;justify-content:flex-start}.t-row{max-width:92%}.usage-grid,.kv-wide{grid-template-columns:1fr}.kv-wide dt{margin-top:6px}}.filter-count{margin-left:6px;font-size:11px;font-weight:700;opacity:.6;font-variant-numeric:tabular-nums}.filter-tab.active .filter-count{opacity:.85}.transfer-control{display:inline-flex;align-items:center;gap:6px;color:var(--ink-500)}.transfer-control .select{width:auto;height:38px;padding-top:6px;padding-bottom:6px;font-size:13.5px;font-weight:600}.prop-rows{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.prop-row{border:1px solid var(--ink-150);border-radius:var(--radius-sm);padding:9px 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.chat-send{width:40px;height:40px;border-radius:50%;background:#075e54}@media(max-width:960px){.app-shell>main.sim-page{grid-template-columns:1fr}.sim-controls{grid-template-columns:1fr}.phone{height:560px}}.home{min-height:100dvh;background:radial-gradient(900px 420px at 85% -5%,rgb(20 184 143 / .16),transparent 60%),radial-gradient(700px 380px at -5% 30%,rgb(245 165 36 / .12),transparent 60%),var(--canvas)}.home-header{max-width:1120px;margin:0 auto;padding:22px 24px 0}.home-header .logo{color:var(--ink-900)}.home-header .logo small{background:var(--ink-900);color:#fff}.home-hero{max-width:1120px;margin:0 auto;padding:48px 24px 28px}.home-hero h1{font-size:clamp(30px,4.6vw,50px);font-weight:800;letter-spacing:-.035em;max-width:760px}.home-hero p{margin-top:14px;font-size:17px;color:var(--ink-600);max-width:640px}.home-agencies{max-width:1120px;margin:0 auto;padding:8px 24px 24px;display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:18px}.agency-card{position:relative;background:var(--surface);border:1px solid var(--ink-150);border-radius:var(--radius-xl);padding:22px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:16px;overflow:hidden}.agency-card:before{content:"";position:absolute;inset:0 0 auto;height:5px;background:linear-gradient(90deg,var(--brand),var(--brand-accent))}.agency-card-top{display:flex;gap:14px;align-items:center}.agency-logo{width:52px;height:52px;flex:none;border-radius:14px;display:grid;place-items:center;background:var(--brand);color:var(--brand-accent);font-family:var(--font-display);font-weight:800;font-size:18px}.agency-card h2{font-size:19px}.agency-card-top p{color:var(--ink-500);font-size:14px;margin-top:2px}.agency-card-meta{display:flex;flex-direction:column;gap:4px;font-size:13px;color:var(--ink-600)}.agency-card-meta span{display:inline-flex;gap:6px;align-items:center}.agency-card-actions{display:flex;gap:10px;flex-wrap:wrap}.agency-card-actions .btn{flex:1}.agency-primary{background:var(--brand);color:#fff}.agency-primary:hover{filter:brightness(1.15)}.agency-demo-tag{align-self:flex-start;order:-1;font-size:11px;font-weight:600;color:var(--ink-500);background:var(--ink-100);padding:2px 8px;border-radius:999px}.home-grid{max-width:1120px;margin:0 auto;padding:8px 24px 32px;display:grid;grid-template-columns:1.3fr 1fr;gap:18px}.home-panel{background:var(--surface);border:1px solid var(--ink-150);border-radius:var(--radius-xl);padding:22px}.home-panel h3{font-size:17px;margin-bottom:14px}.steps{margin:0;padding-left:0;list-style:none;counter-reset:step;display:flex;flex-direction:column;gap:10px}.steps li{counter-increment:step;display:flex;gap:12px;font-size:14px;color:var(--ink-700)}.steps li:before{content:counter(step);flex:none;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--ink-900);color:#fff;font-size:12px;font-weight:700}.checks{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.checks li{display:flex;gap:10px;font-size:14px;color:var(--ink-700)}.checks svg{flex:none;margin-top:2px;color:var(--hz-brand)}.home-link{display:inline-flex;align-items:center;gap:6px;margin-top:16px;font-weight:600;font-size:14px;color:var(--hz-brand-700);text-decoration:none}.home-link:hover{text-decoration:underline}.home-footer{text-align:center;padding:10px 24px 28px;font-size:12.5px;color:var(--ink-400)}@media(max-width:760px){.home-grid{grid-template-columns:1fr}.home-hero{padding-top:28px}}